Refund Policy
1. No Automatic Refunds
All blockchain payments are final. Rank is immediately applied upon network confirmation.
2. Overpayment & Manual Resolution
If a transaction is flagged as paid_over or wrong_amount, our administrative team reviews the transaction within 24 hours to issue top-up invoices or manual refund adjustments where appropriate.
3. Contact for Support
For payment disputes, reach out to our admin team at f12growthmedia@gmail.com with your order ID.